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Google Reviews

  • Frank found us the perfect gas fireplace for the space we wish to heat. He had a unit just like it on display in the showroom. He was very knowledgeable about the features of our unit as well as the installation work necessary to complet the job. He scheduled the installation upon receiving 50% down payment. He said it will only take 1 day.

    Daniel Schmidt Avatar Daniel Schmidt
    September 4, 2017
  • Thanks to Lakeside, our gas fireplace looks and works like it is brand new! The staff is knowledgeable, courteous and prompt.

    Julie Voegeli Avatar Julie Voegeli
    February 2, 2024
  • Excellent customer service. Nice product.

    H ST Avatar H ST
    April 14, 2019
  • Excellent customer service. Nice product.

    H ST Avatar H ST
    April 14, 2019
  • The most beautiful fireplace Ive ever seen! Thanks again. Can't wait to roast some mallows in my new high end fireplace

    Ali Kennedy Avatar Ali Kennedy
    August 18, 2017

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Our customers love us and we have the review to prove it!

Google Reviews

  • This company is amazing! Not only is their showroom so gorgeous that you won't want to leave, but the customer service is phenomenal! Frank, in particular, is exceptionally great to work with. It was such a pleasure. They really care about their customers - even well after they made the purchase. We bought an outstanding fireplace from them and couldn't be happier. I feel so good knowing that it came from this top-notch company. Way to go, Lakeside Fireplace!!!

    Doreen Admin Avatar Doreen Admin
    October 7, 2020
  • Last year, when our fireplace “died”, we called out a different company who was very quick to tell us the part we needed (pilot assembly) was no longer available and we’d have to replace the ENTIRE unit (to the tune of about $5,000!). We decided to instead just have a non-functional fireplace! Now we are selling our condo and as part of the sale, we had to get the fireplace fixed. THANK GOODNESS for Lakeside Fireplace!! We called them on a Friday morning, they came out that same day to make the assessment and gather the info (they did agree it was the pilot assembly that needed replacing). A couple hours later we received a call that the part was IN STOCK and we set up the repair for the following Friday. The tech was friendly enough, but we just stayed out of his way and let him work. 1.5 hours later, we – well, the new owner-to-be – has a functioning fireplace… at a MUCH easier to swallow price of only $300! Also, as a part of the sale, we needed an additional piece of paperwork. I gave their office a heads up that we would need it, and was told upon completion of the job, it wouldn’t be a problem. Once the job was job, I emailed them again to let them know, and within minutes I had the document we needed. I honestly cannot say enough good things about our experience – with the techs and the office! I’m leaving the contact information for the owner-to-be of our unit as well, in the event she ever needs anything in the future.

    April Rhode Avatar April Rhode
    September 1, 2020
  • We're so happy with the end result of our custom fireplace! But even more importantly is that the staff, from sales to installers, are professional, curteous, caring and excellent at what they do. I can't say these things about every contractor we hired for our remodel project, but Lakeside Fireplace receives an A+. Highly recommend!!

    Lori Rose Avatar Lori Rose
    October 24, 2021
  • I recently had Lakes Area Fireplace out for a service call... While there was a misunderstanding regarding the authorized service status of my gas stove insert, when contacted, the manager quickly and without hesitation took responsibility and went above and beyond to remedy my concerns... This is clearly a company that stands by their word... Thank you!

    J K Avatar J K
    December 13, 2022
  • Excellent customer service. Nice product.

    H ST Avatar H ST
    April 14, 2019

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