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Excellent! These guys are top notch and will help you from the moment you walk into the beautiful showroom. They get to know you and your needs, then suggest what would best suite those needs. I was shown many beautiful fireplaces with different price options to stay within my budget. Never pushy; always were more interested in what I wanted and to find something for me that would be everything I needed at the best price for my budget. Great customer service! Don't hesitate for a moment to do business with them. You'll be glad you did!
We were very, very impressed with the overall experience, from first inquiry call, to their first visit, quote, up to today when our new gas insert was installed. I know that we do not have an easy set up here, but the installation crew did an outstanding job of tackling the situation, and they still finished it all on time. Everyone at the company went out of their way to make sure that we enjoy all aspects of this purchase experience. I had 5 companies in here for quotes, and none came close to Lakeside's overall proposal. I have already recommended Lakeside to friends, and I will continue to do so.
Frank found us the perfect gas fireplace for the space we wish to heat. He had a unit just like it on display in the showroom. He was very knowledgeable about the features of our unit as well as the installation work necessary to complet the job. He scheduled the installation upon receiving 50% down payment. He said it will only take 1 day.
Did a lot of shopping around for a fireplace for our living room. Being the main room of the house it had to be right. Linda was a big help in the showroom and they have a lot of working fireplaces to look at. Whether Linda was available or any of their other installers, they were all knowledgeable and helpful. We went back and forth trying to decide where to buy from and which one. So many choices, all good. We finally decided on one and the install date was set. They showed up, were careful about the snow and dirt coming into our home and put down mats. Larry was the best. What a craftsman and attention to detail. He treats your home as if it was his own. Very good job. Will come back. Would submit a picture but the mason is still applying the stone. If I can come back and modify it I will. Thank you to everyone once again at Lakeside Fireplace. I see why you have such great reviews.
They came out and did an amazing job explaining exactly what we needed for our amazing outdoor space. The workers were respectful and did a great job with installation! We are so excited to use this new space with our family!