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Frank found us the perfect gas fireplace for the space we wish to heat. He had a unit just like it on display in the showroom. He was very knowledgeable about the features of our unit as well as the installation work necessary to complet the job. He scheduled the installation upon receiving 50% down payment. He said it will only take 1 day.
We were very, very impressed with the overall experience, from first inquiry call, to their first visit, quote, up to today when our new gas insert was installed. I know that we do not have an easy set up here, but the installation crew did an outstanding job of tackling the situation, and they still finished it all on time. Everyone at the company went out of their way to make sure that we enjoy all aspects of this purchase experience. I had 5 companies in here for quotes, and none came close to Lakeside's overall proposal. I have already recommended Lakeside to friends, and I will continue to do so.
Quick service and very knowledgeable about their products. The customer service was fantastic.
Lakeside Fireplace did great work on every part of our project. The sales people were knowledgeable. The installers planned everything out well and went the extra mile to complete a challenging job. The stone work by the masons looks like a piece of art. The woodwork on the mantel is beautiful. Well worth the price we paid and we couldn't be happier with the end result.
Service was awesome. Best grill I have ever owned. Sales guy knew his stuff and a great price. How retail should be done.