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Excellent! These guys are top notch and will help you from the moment you walk into the beautiful showroom. They get to know you and your needs, then suggest what would best suite those needs. I was shown many beautiful fireplaces with different price options to stay within my budget. Never pushy; always were more interested in what I wanted and to find something for me that would be everything I needed at the best price for my budget. Great customer service! Don't hesitate for a moment to do business with them. You'll be glad you did!
Nancy Waspi
January 31, 2018 -
I recently had Lakes Area Fireplace out for a service call... While there was a misunderstanding regarding the authorized service status of my gas stove insert, when contacted, the manager quickly and without hesitation took responsibility and went above and beyond to remedy my concerns... This is clearly a company that stands by their word... Thank you!
J K
December 13, 2022 -
Excellent customer service. Nice product.
H ST
April 14, 2019 -
Quick service and very knowledgeable about their products. The customer service was fantastic.
Nick Elder
May 17, 2019 -
Frank and Frankie. Thanks very much for all your help , professionalism, and knowledge. Great customer service and the Pot Belly stove is beautiful warm and appreciate all you have done for us Thanks again Dave
Dave Leech
November 1, 2020