Our Mezzo fireplace was installed by the dealer our builder used and we were never happy with the flame. You could barely see it. We had the service tech from Lakeside come out. He found the glass media had been improperly placed over the burners as well as the logs being incorrectly placed. We are now very happy with our fireplace and the flame.

We had Lakeside Fireplace complete a remodel on our original fireplace for our home. They were responsible for everything from the demo to the fireplace install with cement board surrounding it (we did have a separate tile contractor finish the fireplace). We are thrilled with the final results. Everyone with Lakeside treated us with respect and kindness, showed up when scheduled, worked incredibly hard, and we could not be happier with Lakeside Fireplace!

Excellent customer service. Nice product.

We were very, very impressed with the overall experience, from first inquiry call, to their first visit, quote, up to today when our new gas insert was installed. I know that we do not have an easy set up here, but the installation crew did an outstanding job of tackling the situation, and they still finished it all on time. Everyone at the company went out of their way to make sure that we enjoy all aspects of this purchase experience. I had 5 companies in here for quotes, and none came close to Lakeside's overall proposal. I have already recommended Lakeside to friends, and I will continue to do so.