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We were very, very impressed with the overall experience, from first inquiry call, to their first visit, quote, up to today when our new gas insert was installed. I know that we do not have an easy set up here, but the installation crew did an outstanding job of tackling the situation, and they still finished it all on time. Everyone at the company went out of their way to make sure that we enjoy all aspects of this purchase experience. I had 5 companies in here for quotes, and none came close to Lakeside's overall proposal. I have already recommended Lakeside to friends, and I will continue to do so.
Matthias Bollmus
December 8, 2017 -
Thanks to Lakeside, our gas fireplace looks and works like it is brand new! The staff is knowledgeable, courteous and prompt.
Julie Voegeli
February 2, 2024 -
Excellent customer service. Nice product.
H ST
April 14, 2019 -
This company is amazing! Not only is their showroom so gorgeous that you won't want to leave, but the customer service is phenomenal! Frank, in particular, is exceptionally great to work with. It was such a pleasure. They really care about their customers - even well after they made the purchase. We bought an outstanding fireplace from them and couldn't be happier. I feel so good knowing that it came from this top-notch company. Way to go, Lakeside Fireplace!!!
Doreen Admin
October 7, 2020 -
We're so happy with the end result of our custom fireplace! But even more importantly is that the staff, from sales to installers, are professional, curteous, caring and excellent at what they do. I can't say these things about every contractor we hired for our remodel project, but Lakeside Fireplace receives an A+. Highly recommend!!
Lori Rose
October 24, 2021